Shipping Policy

Order Processing Time

Our goal is to process your order as quickly as possible.  Most orders will ship within 2 business days of receipt.  If an item on your order is out of stock we will notify you as quickly as possible to see how you would like to proceed with the order.  Once your item has shipped, it may take up to 10 business days to actually receive your item.  This will depend on your location in regards to shipping location.

 

Shipping Fees

Free shipping will be offered on all orders over $99 within the continental United States.  Any item that is shipped for free will be done so utilizing the least expensive method of shipping.  Any order that is less than $99 will ship for a flat rate of $5.75 via USPS Priority, exceptions to this are small items that can be placed in an envelope (ex: patches, stickers), which will have a shipping charge of $1.00.  If an out of stock item is part of the order that is $99 or more, free shipping will be offered on the in stock items and the out of stock items once it becomes available. 

For any additional questions about shipping, please call (216) 235-2625 or email orders@neotacticalgear.com